Yes, absolutely! We offer free delivery on all orders, regardless of the order value. No hidden fees—just one less thing to worry about.
We currently ship to the following countries:
Once your order ships, you will be sent an auto-email containing tracking information.
To track your order,
You can click the tracking link in the shipping confirmation email you received. If you can't find the confirmation emails in your inbox, there's a good chance it is in your spam folder.
Or you can click on the link here: TRACK MY ORDER.
We offer free standard shipping on all orders. Delivery usually takes 4–12 business days, depending on the destination. At this time, express shipping is not available.
Shipping times vary based on location and logistics partners. In most cases, orders are delivered within 4-12 business days.
Verify your email address.
Check your spam/junk folder.
If still unresolved, email info@love-soho.com with your order number and query.
Unfortunately, we do not have a say on customs and duties fees.
All Customs and Duties Fees are the responsibility of the customer to be paid upon receipt of package.
The amount varies from country to country and depending on item(s) ordered.
Before shipment:
We process orders quickly—usually within 24 hours—so if you need to update your delivery address, please get in touch as soon as possible. Email us at info@love-soho.com with your request and order number.
After shipment:
Unfortunately, changes cannot be made once an order ships. You may contact us to cancel or return the package upon delivery.
We stand behind the quality of our products. If any issues arise, please contact our support team, and we will work to resolve them as quickly as possible.
Contact us at info@love-soho.com with:
A replacement will be arranged at no extra cost.
You can return items within 14 days of receiving them for a refund or exchange. To start a return, please contact our support team. Return shipping costs are the responsibility of the customer.
Email us at info@love-soho.com with your order number and reason for return.
Please do not return the item(s) to the sender's address.
Returns must be requested within 14 days of receiving the item(s).
Email us at info@love-soho.com with your order number and reason for return.
Return shipping costs are the customer’s responsibility unless the item is defective.
Refunds are processed once we confirm receipt of the returned item(s). Please allow 5–10 business days for the refund to reflect in your account.
Your payment is secure and protected. You can pay using Shop Pay, Maestro, Visa, MasterCard, Apple Pay, or Google Pay —whichever suits you best.
Yes, we use advanced encryption and security protocols to ensure that all payment details remain confidential and protected.
We operate exclusively online and do not have physical retail locations.
At this time, gift wrapping and gift card services are not available.
No. Kindly note only one code can be applied per order at the checkout. Either a 'xx%/ £xx off' discount or a store credit. Usage is also subject to the terms and conditions of the discount code.
Our website displays live stock updates. If a product is available for purchase, it is in stock. In some rare cases of inventory discrepancies, customers will be notified promptly.
Yes, we source our products from trusted suppliers and maintain strict quality control standards to ensure authenticity.
Feel free to contact us at our contact page or send an e-mail to info@love-soho.com
Store Name: Love Soho
Address: 13 Harbury Rd, Henleaze, Bristol BS9 4PN, United Kingdom
Phone: +44 117 410 2310
Email: info@love-soho.com
Opening Hours: Monday - Friday: 9:00 AM - 5:00 PM GMT
Reach out to us: Contact page
Customer Support
Let's talk, contact us and we'll get back to you within 24 hours.
Free Delivery
Free Delivery on UK orders, right to your door.
Secure Payment
Pay securely via PayPal, Amex, Maestro, Mastercard, Visa, Apple Pay or Google Pay